Dermot Latimer The dawn of immersive CX By Dermot Latimer, Group CEO, Point Group. Brands that invest in AI to achieve deeper intimacy with their customers are leap... May 29, 2023 Read Article
Innovation SHIFT > Local AI startup targets retail sector By Louise Burgers, Retailing Africa Editor. New platform Productify.ai aims to disrupt ecommerce content production in onlin... May 24, 2023 Read Article
Trends Legal implications of Artificial Intelligence By Carla Koutroulis, Consilium Legal, Senior Associate. AI programmes operate across geographical and legal borders, making ... May 9, 2023 Read Article
Kirsty Bisset Five ways retailers can effectively use ChatGPT By Kirsty Bisset, HYH Durban MD. How retailers can effectively use artificial intelligence like ChatGPT to connect with thei... Apr 26, 2023 Read Article
Innovation How AI amplifies agency impact & expertise By Dave Tan, Google MD: Performance Agency Development. How marketing and advertising agencies are multiplying their impact ... Apr 11, 2023 Read Article
Innovation AI unleashes hyper-personalisation, hyper-relevance By Tom Kaneshige, CMO Council Chief Content Officer. Can AI and machine learning bring about the promise of one-to-one marke... Mar 15, 2023 Read Article
Innovation Impact of ChatGPT in the retail & ecommerce space By Michael Smollan. Smollan Chief Growth & Innovation Officer. ChatGPT has democratised AI, and the bottom line is that it c... Mar 14, 2023 Read Article
Trends TRENDING: We asked AI to write marketing & retail trends By Louise Burgers, Retailing Africa Editor. We asked the AI chatbot, ChatGPT to list 2023 industry trends and write them up ... Feb 28, 2023 Read Article
People Q&A: The MarTech trends reshaping consumer connection Brands can benefit from a host of martech opportunities in 2023 to build customer connections, says James Bayhack, Director:... Jan 18, 2023 Read Article
