eBOOKS eBOOK: Employee engagement is key in crisis management The key to thriving amidst adversity and the catalyst for growth are engaged employees. An exclusive ebook from Bateleur Bra... Dec 6, 2023 Read Article
Retail Q&A: Consumer resilience – discovering joy amidst adversity How are consumers dealing with rocketing grocery prices - what items are they cutting out, what are they keeping on the shop... Sep 12, 2023 Read Article
Trends TRENDING: Brands beware – consumer revenge is increasing By Louise Burgers, Retailing Africa Editor. Consumer revenge on brands is increasing globally as the cost-of-living crisis b... Apr 13, 2023 Read Article
Trends TRENDING: Retail’s radical shopper behaviour changes By Louise Burgers, Retailing Africa Editor. The current cost-of-living crisis has hit consumers hard, adding to a suite of s... Mar 23, 2023 Read Article
eBOOKS eBOOK: The Fears & Fantasies of SA shoppers – Bateleur How consumers are feeling – happy or unhappy – impacts directly on how they shop and interact with brands, according to ... Feb 16, 2023 Read Article
eBOOKS eBOOK: Exclusive shopper research from 2022 Bateleur survey Currently, 76% of SA shoppers find retail service in store “indifferent”, and 94% believe there is room for improvement,... Sep 14, 2022 Read Article
Branding The black curse of discounting by Gordon Hooper. Is Black Friday bad for business? Giving in to frequent and consistent discounting campaigns creates an ex... Nov 4, 2021 Read Article
