Retail Can companies implement mandatory vaccination policies? by Nikita Theodosiou. Can employers enforce mandatory COVID-19 vaccinations and fire staff who refuse? Jun 15, 2021 Read Article
Natalie Laurencik Are you informed about UK GDPR after Brexit? by Natalie Laurencik. Since the Brexit transition period ended 31 December 2020, the EU GDPR has been replaced by the UK GDP... May 10, 2021 Read Article
Sizwe Dlamini Data analytics is new marketing science by Sizwe Dlamini. A large portion of marketing and customer service has shifted to digital channels and data analytics bring... Apr 21, 2021 Read Article
Natalie Laurencik Are you sure your company is POPIA compliant? by Natalie Laurencik. The SA information regulator takes strong action against POPIA infringements – could your company be... Apr 19, 2021 Read Article
Innovation Keeping the doors open: How the hospitality industry is staying afloat by Tim Cordon. Six things hotels and the hospitality industry are doing to stay open for business. Apr 13, 2021 Read Article
Nompumelelo Mokou The fine balance between personalisation and privacy by Nompumelelo Mokou. Balancing consumer demand for privacy with retail and brand customer experience. Apr 12, 2021 Read Article
Michael Smollan Pandemic proof your brand by Michael Smollan. Purpose is driving brand development as consumers gravitate to businesses with heart. Mar 24, 2021 Read Article
Nompumelelo Mokou Reimagining the in store experience in an omnichannel world by Nompumelelo Mokou. There is hope for physical stores if they become a key component of an omnichannel strategy. Mar 17, 2021 Read Article
Nompumelelo Mokou Building a better loyalty programme by Nompumelelo Mokou. Retailers need to think beyond loyalty programs and towards blockchain and co-creation. Feb 24, 2021 Read Article
