Trends TRENDING: If you’re happy and you know it, clap your hands by Louise Burgers. Brands are realising that their consumer is not the same person as two years before, and new strategies a... Jul 5, 2022 Read Article
#10things #10things why consumers will ‘cancel’ brands not operating sustainably Over 76% of South Africans will cancel their loyalty to brands not operating sustainably. Apr 29, 2022 Read Article
Stocktake Stocktake: Cutting grocery spend for Africa’s consumers A Kenyan online, community, bulk-buying platform for groceries aims to cut grocery spend by as much as 60% for consumers. Apr 25, 2022 Read Article
Trends #NEXT2022: Customer expectations are rising by Louise Burgers. The playbook for creating a customer experience culture within your organisation. Jan 11, 2022 Read Article