by Andy McBain. Savvy retailers are implementing ground breaking technology to enable themselves to survive and thrive....
by Andy McBain. Savvy retailers are implementing ground breaking technology to enable themselves to survive and thrive....
by Tim Cordon. Six things hotels and the hospitality industry are doing to stay open for business....
by Tim Cordon. Six things hotels and the hospitality industry are doing to stay open for business....
by Jakub Hodbod. Social media can serve as jet fuel for marketing transformation, accelerating the speed through which we...
by Jakub Hodbod. Social media can serve as jet fuel for marketing transformation, accelerating the speed through which we can deliver value....
by Scott Gray & Derick Du Preez. Half of the work from a CX perspective is getting people to the door - and then through...
by Scott Gray & Derick Du Preez. Half of the work from a CX perspective is getting people to the door - and then through the door....
by Jeppe Dorff. Retail businesses are gaining a competitive advantage with chat commerce....
by Jeppe Dorff. Retail businesses are gaining a competitive advantage with chat commerce....
by Tshilidzi Marwala. Our fourth industrial revolution calls for new leadership, especially in Africa where politicism d...
by Tshilidzi Marwala. Our fourth industrial revolution calls for new leadership, especially in Africa where politicism dominates....
by Ann Lamont. We must use these unusual times to examine the role of business in our society....
by Ann Lamont. We must use these unusual times to examine the role of business in our society....
by Claudia Smith. There is no doubt that business agility is going to be critical for business recovery and growth....
by Claudia Smith. There is no doubt that business agility is going to be critical for business recovery and growth....
by Nicole Depene-Sander. A faster growing trend is the rise of buying and selling between customers themselves: C2C....
by Nicole Depene-Sander. A faster growing trend is the rise of buying and selling between customers themselves: C2C....
by Lebo Madiba. COVID-19 has opened the door to many opportunities. We just need to walk through....
by Lebo Madiba. COVID-19 has opened the door to many opportunities. We just need to walk through....
An interview with Wamkele Mene, who was recently appointed Secretary General of the African Continental Free Trade Area...
An interview with Wamkele Mene, who was recently appointed Secretary General of the African Continental Free Trade Area (AfCFTA) Secretariat....
by Louise Burgers. The global CMO Council has pulled together key learnings in customer experience success from CX leaders...
by Louise Burgers. The global CMO Council has pulled together key learnings in customer experience success from CX leaders from brands around the world....