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Sunday, 26 Jan 2020

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Claudia Ferguson
Authentic consistency is better than once-off relevancy

by Claudia Ferguson. Unless you have something authentic and important to say, don’t say it....

Monday, 24 Aug 2020
The long view: Keeping customers centre stage
Absorb uncertainty and evolve
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Nompumelelo Mokou
Harness technology to drive inclusivity in communities

by Nompumelelo Mokou. Improving digital literacy and bridging the digital divide is becoming increasingly important for the...

Monday, 23 Aug 2021
How cloud computing can support the remote office
The era of remote work and its challenges
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#10things
#10things etailers should know about CX

Poor CX is costing etailers dearly at R11,95 billion in lost sales annually, says the latest SA digital CX report....

Friday, 10 Sep 2021
#10things on food safety in the pandemic
#10things: What consumer behaviours will be Covid-keepers?
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