Innovation Q&A: Digital innovation spurs retail consumer connectivity Ensuring digital and online service integration improves the shopping experience is crucial in attracting and retaining cust... May 12, 2022 Read Article
Innovation Why you need digital expertise with customer service by Ryan Falkenberg. In order to understand the role digital experts can play in providing an improved customer experience, l... Jul 20, 2021 Read Article
Sizwe Dlamini Digital transformation is multigenerational by Sizwe Dlamini. Digital transformation is not about technology, it’s about people. Jun 17, 2021 Read Article
Innovation Choosing the right retail technology partner by Gareth Hawkey. Retailers need to embrace the opportunity that lies in technology and shift to intelligent retail software... Feb 17, 2020 Read Article
