Innovation Mobile-first goes hand in hand with CX by Leanne Goott. Only 12% of consumers find mobile shopping convenient. People who have a negative mobile experience are ... Nov 8, 2021 Read Article
Leanne Goott The simulated future of customer service technology by Leanne Goott. Relentless innovations in IoT and high-level machine intelligence (HLMI) drive us towards an AI CX future. Oct 18, 2021 Read Article
Retail Cost saving digital solutions for refrigeration units How IoT allows customers to monitor, track and interact with their refrigeration assets remotely. Aug 6, 2021 Read Article
