Retail Disloyalty keeps consumers coming back for more By Kirsty Bisset, HYH Durban MD. Rewarded behaviours can include repeatedly purchasing certain products, visiting certain ve... Nov 29, 2023 Read Article
Retail Sustainable packaging initiatives transforming African market By Kirsty Bisset, HYH Durban MD. The African consumer goods industry is embracing sustainable packaging initiatives to addre... Sep 13, 2023 Read Article
Retail Experience-based retail marketing leads to loyalty By Kirsty Bisset, HYH Durban MD. A real-life interaction with your brand encourages customers to connect with it, which lead... Aug 21, 2023 Read Article
Kirsty Bisset Retail tech trends revolutionising SA shopping By Kirsty Bisset, HYH Durban MD. As consumer expectations continue to evolve, retailers are embracing innovative technologie... Jul 24, 2023 Read Article
Kirsty Bisset Is AI essential to retail reinvention? By Kirsty Bisset, HYH Durban MD. Innovative retailers such as Walmart and Domino's are using artificial intelligence to stre... Jun 21, 2023 Read Article
Kirsty Bisset Five ways retailers can effectively use ChatGPT By Kirsty Bisset, HYH Durban MD. How retailers can effectively use artificial intelligence like ChatGPT to connect with thei... Apr 26, 2023 Read Article
Kirsty Bisset How retailers should spend their marketing budget By Kirsty Bisset, HaveYouHeard Durban MD. Six ways retailers should strategically spend their marketing budget in the new fi... Mar 13, 2023 Read Article
Kirsty Bisset What you need to know about ‘Buy Now, Pay Later’ By Kirsty Bisset, HYH Durban MD. ‘Buy Now, Pay Later’ is providing a new standard for convenience and transparency in th... Feb 6, 2023 Read Article
Kirsty Bisset, Trends #HOPE: Consumers still want to shop By Kirsty Bisset, HYH Durban MD. The hope for retail in 2023 will be malls that give people things to do, besides shopping -... Jan 16, 2023 Read Article
