Innovation Q&A: Unifying channels is critical if retailers want growth Today’s consumers are looking for a retail experience that seamlessly traverses both online and offline, says David Adams,... Apr 25, 2023 Read Article
Innovation Empowering ecommerce in emerging markets by Mike Bhaskaran. Africa’s digital economy is set to exceed $712 billion by 2050, and the continent is poised to become t... Nov 1, 2022 Read Article
Terena Chetty Psychology of the online shopper: 6 factors to consider by Terena Chetty. The growth of the online consumer sector provides an added layer of complexity. These are some of the key ... Jul 27, 2022 Read Article
#10things #10things about your future shopper you need to know Data highlights from the Wunderman Thompson Commerce Future Shopper Report 2022 study, including consumer insights from Sout... Jul 1, 2022 Read Article
Trends TRENDING: Most SA shoppers want a better retail experience by Louise Burgers. More than 85% of SA shoppers want retailers to give them better service, products and overall shopping ex... Jun 29, 2022 Read Article
Stocktake Stocktake: Consumers remain under pressure for 2022 News this week includes earnings reports; new digital customer communications channels; ecommerce investment and online shop... Jun 6, 2022 Read Article
Trends #NEXT2022: Social commerce & omnichannel strategy will dominate by Louise Burgers. How will changes in consumer behaviour and thinking impact future spending patterns? Dec 7, 2021 Read Article
Michael Smollan eGrocery: Making the layers matter by Michael Smollan. eGrocery continues to challenge traditional retailers, with online sales expected to surpass $100 billio... Oct 27, 2021 Read Article
Innovation How local retailers can benefit from ecommerce boom by Prof Mignon Reyneke. Looking at how online retail has developed globally highlights five essential considerations when st... Sep 15, 2021 Read Article
